• Salesforce Certified Platform Administrator - 6676062

• Salesforce Certified App Builder – 6696692

• Salesforce Certified Business Analyst Professional – 6728625

• Salesforce Certified MuleSoft Integration Foundations – In Progress

• Postman API Fundamentals Student Expert - 68b279ed20ac07667d4cd8fc

• SQL Multi-Dialect Basics - 875E5D/08/2025

• SQL Standard Functions - 72EC17/09/2025

• SQL Data Management - 72F3E6/09/2025

• Scrum Alliance - Certified Scrum Master (CSM) – 001767622

• Project Management Professional (PMP) - Application Approved, Exam Pending

Sr. Salesforce Solution Architect
Riskonnect, Inc. | October 2021 – March 2025

• Architected comprehensive and scalable software solutions, including object modeling, data conversions and integrations, process automations, UX design, user accessibility, and analytics.

• Led consultative discovery workshops, capturing detailed requirements and crafting use cases, ensuring alignment of business objectives and proposed solutions.

• Delivered tailored demonstrations, created custom proofs-of-concept (POC), and built return-on-investment (ROI) models to validate budget allocations.

• Developed prototypes and visual project assets (e.g., process flows, wireframes, storyboards) to communicate complex technical solutions to non-technical audiences.

• Recognized as 2023 MVP and received the Pioneer Award for automating the scoping/SOW process.

Solution Consultant | Technical Project Manager
Riskonnect, Inc. | January 2017 – October 2021

• Authored functional design documents, solution blueprints, technical specifications, interface control documents, and configuration workbooks to guide development and testing.

• Conducted gap analysis and proposed phased implementation strategies to align system capabilities with evolving business needs.

• Delivered end-to-end Salesforce solutions—spanning design, configuration, testing, and deployment—ensuring alignment with strategic business goals.

• Directed data conversions, ETL activities, API development, and third-party integrations, safeguarding data integrity, enforcing governance and compliance, and optimizing system accessibility.

• Led change management efforts by developing training content and delivering role-based enablement sessions that accelerated adoption of new solutions.

• Conducted post-implementation reviews and captured lessons learned to inform best practices and drive continuous improvement.

Education

• University of Oklahoma Health Sciences Center – Graduate Capstone, Occupational Health & Safety

• University of South Carolina - B.A., Geography / Geographic Information Systems (GIS)